Frequently Asked Questions

Everything you need to know about your Smooche glow.

Are Smooche products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and formulated without any animal-derived ingredients.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary depending on the destination, usually between 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days for a full refund or exchange, provided the product is at least 50% full.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

Are your products safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.